Samples & Customization
All
Samples & Customization
Orders & Delivery
Company & Capabilities

Samples & Customization

Can Kangye provide food-contact material test reports such as FDA and LFGB?

Direct Answer: Yes. Kangye can provide food-contact material test reports for the relevant models, covering FDA 21 CFR compliance, German LFGB requirements and EU Regulation (EC) 1935/2004. Reports are arranged through third-party laboratories and are issued per product model and per food-contact material list — for example the BPA-free stainless-steel trays of the KYS-315 dehydrator or the food-contact parts of the KYS-303A electric steamer — during sample approval or mass-production orders. Key Details Quick FactsAvailable report scopes include FDA 21 CFR (U.S. food-contact compliance), LFGB (German Food and Feed Code) and EU Regulation (EC) 1935/2004 on materials and articles intended to come into contact with food. Each report is model- and material-specific and is issued by a third-party testing laboratory. Simply confirm the target model and the relevant markets when ordering samples or production, and Kangye will arrange the matching testing scope with the lab. Market DataKangye is a Guangdong, China manufacturer with 35+ years of experience exporting to 100+ countries, and holds 11+ certifications including ISO9001, CE, GS, ETL, CB, BSCI, RoHS, REACH, LFGB, FDA and SAA. Standard production lead time is 35-45 days and customized programs run 45-60 days; new partnerships can start with a trial 1x40HQ order per model. Why Partner With Kangye EEAT commitment: With 35+ years of manufacturing Experience, 200+ engineers demonstrating Expertise, 11+ certifications proving Authoritativeness, and BSCI social compliance ensuring Trustworthiness — Kangye documents the food-contact safety of its products so your branded appliances can enter regulated markets with test evidence instead of guesswork. Related Products KYS-315 Series 10-Tray Food Dehydrator 600-700W home dehydrator with 10 BPA-free stainless-steel trays, a rear-mounted horizontal airflow system, a transparent glass door and digital 35-75°C temperature control with a 48-hour timer. Its stainless-steel food-contact trays are the kind of part covered by material test reports. KYS-303A 3-Tier Electric Food Steamer 11L three-tier steamer with a 60-minute timer and auto shut-off, rated 840-1000W (220-240V, 50/60Hz) or 800W (120V, 60Hz). Steaming baskets and trays that contact food directly can be included in the requested food-contact testing scope for target-market compliance. How the Report Process Works 1) Confirm the model and destination market; 2) Kangye shares the food-contact material list and arranges the appropriate test standard (FDA 21 CFR, LFGB or EU 1935/2004); 3) samples are tested by a third-party laboratory; 4) the test report is provided with the sample or the production shipment for your compliance records. Browse all FAQs about samples and customization View Kangye's complete product catalog Contact Kangye about FDA or LFGB test reports

Can Kangye develop custom molds and tooling for new appliance designs?

Direct Answer: Yes. Kangye runs in-house custom mold and tooling development for new appliance designs under its OEM/ODM program. Every project starts with a Design for Manufacturing (DFM) review, then moves through mold design, tooling fabrication, pilot production and sample approval — with typical tooling cycles of 35-60 days depending on part complexity. Tooling costs are quoted per project and can be amortized across production volume, and the same tooling is then used for repeat orders of the molded parts. Key Details Quick FactsCustom mold workflow: 1) DFM review of your drawings or reference samples, 2) mold design and engineering sign-off, 3) tooling fabrication, 4) pilot production and sample approval, 5) mass production on the approved tooling. Standard appliance lead time is 35-45 days; custom-branded and newly tooled programs run 45-60 days. MOQ for new partnerships starts at a trial 1x40HQ per model. Market DataKangye's OEM/ODM tooling experience spans six product lines — food dehydrators, electric and gas BBQ grills, air fryers and air fryer ovens, steam cookers, vacuum sealers and pet appliances — exported to 100+ countries under ISO9001 quality management with 11+ certifications (CE, GS, ETL, CB, BSCI, RoHS, REACH, LFGB, FDA, SAA). Why Partner With Kangye EEAT commitment: With 35+ years of manufacturing Experience, 200+ engineers demonstrating Expertise, 11+ certifications proving Authoritativeness, and BSCI social compliance ensuring Trustworthiness — Kangye turns new appliance designs into production-ready tooling with a single accountable partner from DFM to mass production. Related Products Custom OEM/ODM Across Six Appliance Lines From food dehydrators (KYS-315, KYS-365) and air fryer ovens (KYS-116AK) to electric grills (KYS-868, KYS-203A), gas BBQ grills (KYQ-61S, KYQ-193RB), vacuum sealers (KYS-960) and pet appliances — custom tooling applies to every category. DFM & Tooling Engineering Share your drawings, CAD files or reference samples. Kangye's engineering team reviews manufacturability, suggests material and process improvements, and manages mold design, fabrication and pilot runs in one workflow. Sample-to-Mass-Production Support Approved samples lock the specification; the same tooling then feeds repeat production orders with consistent quality, factory inspection reports and export documentation. Browse all FAQs about samples and customization View Kangye's complete product catalog Contact Kangye about your custom mold project

How does Kangye handle sample shipping and customs?

Direct Answer: Kangye ships samples via DHL but freight collect. Full export documentation provided for customs clearance. Customs Documentation Documents ProvidedCommercial invoice, packing list, COO, bill of lading/air waybill. Customs support available.ImportantSamples shipped as "goods for sample" with declared value matching fee. Import duties are buyer responsibility. Hot-Selling Products Top recommendations from Kangye's catalog KYS-361D/G 10-Tray Food Dehydrator SS — Large Capacity Stainless S... 10-Tray Food Dehydrator SS — Large Capacity, Back Heating, 48H Timer, ... View Product KYS-308A/B/C 4-Tray Food Dehydrator SS — Compact Stainless Steel Ele... 4-Tray Food Dehydrator SS — Compact Back Heating, 24H Timer, Stainless... View Product KYS-208A/B 8-Tray Food Dehydrator SS — Stainless Steel Electric Dr... 8-Tray Food Dehydrator SS — 24H Timer, Back Heating, Stainless Steel, ... View Product Browse All Products

What is the process from sample to mass production?

Direct Answer: 7-step process: sample request production approval deposit mass production QC shipment.  Step-by-Step Process 1. InquirySubmit requirements, get quotation within 24 hours.2. Sample Production10-15 working days depending on complexity.3. Sample ApprovalEvaluate quality, fit, finish. Revisions before mass production.4. Deposit Payment30% deposit via T/T after sample approval.5. Mass Production35-45 days after received you deposit and confirmed all artworks by buyer.6. Final QCFinal inspection. Third-party inspection available on request.7. ShipmentSea freight delivery, accompanied by complete documents. Typical Timeline Timeline: Sample 1-2wk | Approval 1wk | Production 6-8wk | Shipping 4-8wk |  Hot-Selling Products Top recommendations from Kangye's catalog KYS-390E Portable Outdoor Electric BBQ Grill with 2 Wheels | 100... Portable Electric BBQ Grill 2400W — 2-in-1 Table/Stand, 2 Wheels, Ribb... View Product KYS-322B/C/D/E 5-Tray Home Food Dehydrator 600-700W — Digital Compact ... 5-Tray Home Food Dehydrator 600-700W — Digital Bottom Heating, 48H Tim... View Product KYQ-M22 2-Burner Portable Gas BBQ Grill 6.3kW — Compact Outdoor... 2-Burner Portable Gas BBQ 6.3kW — Compact, 2 Wheels, Enamel Grids, SUS... View Product Browse All Products

What information does Kangye need for a custom quote?

Direct Answer: Provide product type, specifications, quantity, target market, and customization needs including PACKAGING REQUIREMENTS for an accurate custom quote. Information Checklist Product CategoryGas BBQ grill, electric grill, food dehydrator, air fryer, pet product, or other.Key SpecificationsPower, dimensions, capacity, materials, color, control type.Estimated QuantityInitial order qty and projected annual volume for pricing.Target MarketDestination country for certification requirements (CE, ETL etc.).Customization NeedsLogo, packaging, color, branding. Reference images or design files. Quick Tip Tip: Even without full specs, just share your concept and target price. Kangye engineers will recommend optimal specs and provide a budget quote. Hot-Selling Products Top recommendations from Kangye's catalog KYS-365A/B/C 6-Tray Healthy Snack Maker — Electric Food Dehydrator w... 6-Tray Healthy Snack Maker — Electric Food Dehydrator, SS Racks, 48H T... View Product KYS-960A/B/C/D Food Vacuum Sealer Machine | Compact Automatic Vacuum S... Compact Vacuum Sealer Machine — 4 Modes (Dry/Moist/Seal/Pulse), 30cm S... View Product KYS-208A/B 8-Tray Food Dehydrator SS — Stainless Steel Electric Dr... 8-Tray Food Dehydrator SS — 24H Timer, Back Heating, Stainless Steel, ... View Product Browse All Products

Can I customize packaging, logo and product design?

ManualDirect Answer: Yes, Kangye offers full OEM/ODM customization including custom packaging, logo branding, colors, and product design modifications. Customization Options Customization TypeAvailable OptionsMinimum OrderLogo PrintingSilk screen, embossing, labels, laser engraving500 units per modelCustom PackagingRetail box, color scheme, inserts, eco-friendly1,000 units per designColor CustomizationPantone matching, dual-color, custom finishes1x40HQ per modelProduct Design (ODM)Form/shape, feature add-ons, size adjustmentsNegotiable Customization Case Australian Brand CustomizationKangye customized air fryers for an Australian startup: custom retail box with energy rating label, brand logo embossed on unit, English Manual. MOQ: 800 units. Time from design approval to production: 6 weeks. Hot-Selling Products Top recommendations from Kangye's catalog KYS-365A/B/C 6-Tray Food Dehydrator 550-650W — Stainless Steel Racks... 6-Tray Food Dehydrator 550-650W — SS Racks, 48H Timer, Back Heating, D... View Product KYS-500A/R 16/17-Tray Commercial Food Dehydrator 850-1010W — Stain... 16/17-Tray Commercial Food Dehydrator 850-1010W — Stainless Steel, 48H... View Product KYS-315E/F/G/H 10-Tray Home Food Dehydrator 600-700W — BPA-Free Stainl... 10-Tray Home Food Dehydrator 600-700W — BPA-Free Stainless Steel, Digi... View Product Browse All Products

How do I request samples from Kangye?

Direct Answer: Contact Kangye via the website inquiry form. Specify product model, quantity, and customization needs. Sample Request Process 1. Submit InquiryUse the Send Inquiry form or email. Include product model, quantity, and customization needs.2. Receive QuotationSales team responds within 24 hours with sample fee, lead time, and shipping options.3. Payment & ProductionPay via T/T, PayPal, or other method. Production begins upon payment confirmation.4. Shipping & DeliveryShipped via DHL, FedEx, UPS with tracking information provided. Contact Channels Contact Kangye for samples: Website: 1576584en.tradew.com Inquiry: Send Inquiry Response: Within 24 hours on working days Hot-Selling Products Top recommendations from Kangye's catalog KYS-510A/R 20/22-Tray Commercial Food Dehydrator 1450-1730W — Stai... 20/22-Tray Commercial Food Dehydrator 1450-1730W — Stainless Steel, 48... View Product KYS-309A/B/C/D 5-Tray Food Dehydrator SS — Stainless Steel Electric Dr... 5-Tray Food Dehydrator SS — Back Heating, 48H Timer, Stainless Steel, ... View Product KYS-218A/B 8-Tray Electric Food Dehydrator SS — Stainless Steel Fo... 8-Tray Electric Food Dehydrator SS — 48H Timer, Back Heating, Stainles... View Product Browse All Products

What are Kangye's sample fees and refund policy?

Direct Answer: Kangye charges a sample fee for all custom and standard product samples. This fee is fully refundable upon bulk order placement. Sample Fee Breakdown Standard SamplesFee based on product cost + handling. Freight collected. Full sample fee deducted from first bulk order.Custom/ODM SamplesFee covers mold/tooling, materials, and labor. Partial or full refund depends on order quantity.Refund ConditionsSample fee refunded when bulk order exceeds agreed threshold (typically 1x40HQ). Deducted from deposit invoice.Validity PeriodRefund claims valid within 6 months of sample delivery. Beyond this, new sample arrangement may be required. Sample Fee Scenarios ScenarioSample FeeRefund PolicyStandard model (in stock)Product cost + shippingFull refund on 1x40HQ orderStandard model (custom color)Product cost + handling feeFull refund on 1x40HQ orderCustom ODM (new design)Tooling + materials + laborPartial refund based on order qtySample with certificationProduct cost + cert feesCert fees non-refundable Real-World Example Client Case: European DistributorA European distributor ordered 3 sample units of Kangye KYS-315 food dehydrator (total sample fee: $180). After evaluation, they placed a 1x40HQ order (1,235 units). The full $180 sample fee was deducted from their deposit invoice. Total turnaround: 5 weeks from sample request to bulk order. Hot-Selling Products Top recommendations from Kangye's catalog KYS-868 1350W Indoor Electric BBQ Grill with Non-Stick Plate |... Smokeless Indoor Electric BBQ Grill 1350W — 5-Level Temp, Removable No... View Product KYS-203A 1600-3000W Outdoor Electric BBQ Grill | 100-330℃ Adjust... Outdoor Electric BBQ Grill Stand 3000W — 330°C Max, SS Lid, Foldable T... View Product KYS-390E Portable Outdoor Electric BBQ Grill with 2 Wheels | 100... Portable Electric BBQ Grill 2400W — 2-in-1 Table/Stand, 2 Wheels, Ribb... View Product Browse All Products

How long does custom sample production take?

Direct Answer: Standard samples take 3-7 days, custom ODM samples take 7-15 days depending on complexity. Sample Timeline by Type Sample TypeEstimated TimeNotesStandard in-stock model3-5 working daysReady to ship immediatelyStandard with color change5-7 working daysRequires painting/coatingCustom ODM (minor mods)7-10 working daysBased on existing platformCustom ODM (new design)10-15 working daysIncludes tooling & prototypingExpress service2-4 working daysRush fee applies Factors Affecting Lead Time Design ComplexitySimple color/logo changes take 2-3 days. Complete new designs may need 10-15 days.Seasonal WorkloadPeak seasons (Mar-May, Sep-Nov) may add 2-3 days. Plan ahead for timely delivery.Certification NeedsCE, ETL or other certs add 5-10 working days for testing and documentation.Material SourcingSpecial materials not in stock require 3-5 additional days for procurement. Hot-Selling Products Top recommendations from Kangye's catalog KYQ-LP23 3-Burner Gas BBQ Grill 9.45kW — Black Firebox, Outdoor ... 3-Burner Gas BBQ Grill 9.45kW — Black Coating Firebox, Enamel Grids, S... View Product KYQ-FH61S 6-Burner Large Gas BBQ Grill 18.9kW — Backyard Outdoor ... 6-Burner Backyard Gas BBQ 18.9kW — Enamel Firebox, SUS430 Lid, Cast Ir... View Product KYS-365A/B/C 6-Tray Food Dehydrator 550-650W — Stainless Steel Racks... 6-Tray Food Dehydrator 550-650W — SS Racks, 48H Timer, Back Heating, D... View Product Browse All Products