Can I track my order during production?

Can I track my order during production?

Direct Answer: Yes. Kangye provides multiple ways to track your order: a dedicated order tracking page at /order-tracking.htm, weekly updates from your account manager, and milestone alerts with photos and videos throughout production.

Order Tracking Methods

Online Tracking Portal

Visit /order-tracking.htm to check your order status anytime. Enter your order number to view real-time production progress, estimated ship date, and shipment tracking information.

Weekly Production Reports

Every Monday: your account manager sends a production status report with photos of your products on the assembly line.

Photo & Video Updates

Key stages documented: material inspection, assembly progress, finished goods, packaging, and container loading.

Dedicated Account Manager

One point of contact from order confirmation to final delivery. Reachable via email, phone, or online chat for real-time updates.

Milestone Notifications

Automated alerts at each production milestone: materials ready, production started, 50% complete, QC passed, and shipment dispatched.

How to Use the Order Tracking Page

Visit /order-tracking.htm — Enter your order number (provided by your account manager after order confirmation) to access real-time production status, estimated completion date, shipping details, and tracking number once dispatched. The page is updated automatically as your order progresses through each production stage.